Products

One system for AI and human customer support

An AI agent that answers from your own content, a live inbox where your team steps in, a widget and channels that reach every customer, and analytics that show what to improve.

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Platform

One system, four jobs

The AI answers, your team steps in, the widget goes everywhere, analytics show what to improve.

AI agent

Answers from your own content, 24/7, in the customer’s language.

Live inbox & handoff

Your team sees every chat, steps in when it matters and hands back.

Widget & channels

A floating button, an embedded chat or your own subdomain, plus messaging apps.

Analytics

Volumes, resolution, unanswered questions and what to add next.

AI agent · Knowledge

Trained on your website in minutes

Paste your domain and we discover the pages and sitemap. Add PDFs, a CSV price list and an FAQ. Re-import whenever your site changes — no model training, no prompt engineering.

Automatic page discovery
PDF · DOCX · CSV · TXT
Business profile: hours, prices, policies

https://your-company.comImport

Home/2.1k chars
Price list/prices1.4k chars
Services/services3.0k chars
Contact & hours/contact0.6k chars
Products (CSV)catalog.csv412 rows

AI agent · Accuracy

Grounded answers, in any language

Every reply comes from your own knowledge base and shows the passages it used. A customer writes in German and gets German back. If the answer is not there, the agent says so and offers a human — it never invents a price or a policy.

Retrieval, not guesswork
Shows its sources
Replies in the customer’s language

Liefern Sie auch nach Österreich?

Ja — wir liefern nach Österreich in 2–4 Werktagen. Ab 50 € ist der Versand kostenlos.

shipping.html · faq #3

Do you also repair cars?

I don’t have information about car repairs — we sell and service home appliances. Would you like me to connect you with a team member?

Live inbox

AI and your team in one inbox

Watch conversations live, take over any chat, reply as a person and hand it back. Assign, add notes and tags. Unanswered questions show you exactly what to add next.

One-click human handoff
Assign, notes and tags
Owner, admin and agent roles

Conversation · visitor 8f3aneeds human

I was charged twice, please help

I’m sorry about that. I’ll connect you with our team right now.

Hi, this is Ani from support — I see the duplicate charge, refunding it now.

Reply as a human agent…Send

Widget & channels

Train once, answer everywhere

The same assistant and the same inbox for your website and the messaging apps your customers already use. Connect a channel in a few clicks; conversations from every channel land in one place.

Website
Telegram
WhatsApp
Messenger
Instagram
Slack
Discord
Viber
LINE
Teams
X
Email

Install

Any website. Or your own subdomain.

A floating button or an embedded chat — WordPress, Shopify, Wix, React, plain HTML. Every company also gets yourcompany.assistlineai.com, ready to share on day one.

<script src="https://app.assistlineai.com/api/v1/w/wgt_yourid/loader.js" async></script>

Analytics

See what customers ask, and what to fix

Volumes & resolution

Conversations per day, how many the AI closed and how many went to a person.

Unanswered questions

Every question the assistant could not answer, grouped, so you know exactly what to add next.

Leads

Names, emails and phone numbers customers leave in chat, ready to follow up.

History & export

Full chat history for your plan’s retention period, exportable as CSV.

Ready to turn visitors into customers?

Create a workspace, import your website and install the widget — in minutes.

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Free plan forever · No credit card · Cancel anytime